Making Community

Can I Make Fun of Someone for Falling Into a Koi Pond?

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Michael Scott: “The most fundamental thing about sensitivity training is that you cannot make fun of a person for some thing or some action that they have done that they regret. You can only make fun of things that they have control over. Like, Oscar is gay. That is his choice. We can make fun of that. I did not choose to fall into a koi pond. . . .”

Toby Flenderson: “Michael you still can’t make fun of people for race or gender or sexual orientation or religion…”

~ The Office, “Koi Pond,” Episode 608 (2009)

The irony of Michael’s comment during sensitivity training should be obvious to most of us — he suggests that sexual orientation is a choice and therefore subject to ridicule, while also wanting to avoid ridicule for something as trivial as falling into a koi pond. In terms of cultural sensitivity, Michael has a long way to go.

The Development Model of Intercultural Sensitivity, also known as the “Bennett Scale,” can help describe how we experience cultural differences. Think of the model as a continuum of cultural experience ranging from “ethnocentric” (“What’s normal for me should be normal to everyone!”) to “ethnorelative” (acceptance, adaption, and integration of other cultures). In the ethnocentric stages, one’s own culture is central to their reality and other cultures are wrong or inferior. Whereas in the enthnorelative stages, one experiences cultures as alternative ways of living.

The Bennett Scale applies to individuals, as well as groups and organizations. The Scale can be useful as a tool in progressing toward a deeper understanding of and appreciation for cross-cultural differences. These are the six developmental stages and a deeper explanation of the stage each represents:

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In this recipe, we ask you to determine which stage a statement or character belongs on the Bennett Scale and why. These examples can help you begin to identify your own or your organization’s current stage and ways progress can be made along the continuum.

Recipe Experience of Difference